Nexus Managed Services: Performance Without Interruption.

Managed Services from Nexus provides peace of mind for your leadership team when uptime and security matters and a positive experience for employees who need IT support. We take IT off your “to-do” list so you can focus on your business.

If you face any of these common concerns, we can help.

  • How do I plan for IT support in my new space?
  • How do I minimize surprises with my current and future IT spend?
  • How do I reduce my frustration with IT?
  • How do I get help for our in-house IT team that’s overloaded?
  • How do I get more proactive IT support & eliminate staff downtime?
  • How do I get our company out of tech debt?
  • How do I automate IT to be more efficient?
  • How do I prevent security incidents?

Fast, Simplified Same-Day Computer Builds

Computer Builds are one of the top frustrations for companies and it is an important first impression for their new employees.  Below is what we do to simplify and impress their new employees.

Central management & setup of all workstations with licenses (Exchange/Microsoft 365)

Regular diagnostic review of workstations to identify low performance machines

Cloud managed workstations with remote access to address device issues quickly

Bitlocker drive encryption to prevent data theft

Azure self-service password resets to save users time with lock-outs

M365 review and hardening to strengthen security for critical applications

Support from a dedicated Nexus team when you need it

Recommendations on computer specs keeping your employees productive and happy

Print automation that is serverless to provide reliable and secure printing

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Comprehensive Managed Services Without the Complexity.

Our Managed Services offering provides full support across planning, execution, maintenance, and everyday IT support for employees.

Nexus provides a Quarterly Business Review with a regular technical assessment to ensure the IT environment is consistent and updated, and potential issues are proactively addressed.

We understand the dynamics of progress in technology and how that impacts the business environment. We provide a full review of your network, applications and devices to prevent vulnerabilities and protect you from both technical and management risks.

Businesses typically acquire new IT tools on a rolling basis to stay competitive, but this can create additional expenses and regulation considerations that can quickly become unmanageable. Our IT infrastructure services solves this problem and helps you better understand and control costs while providing you with a technology roadmap that aligns with your business goals.

We provide 24×7 proactive monitoring of your network, servers, workstations, cloud and overall security to mitigate risk to your organization.

Security is a top concern and a focus for every business. Our support in this area includes threat analysis, ongoing network security patching, multi-factor authentication, email malware protection and web filtering services to prevent access to harmful data and ensure all workstations are secure and compliant.

See what our clients are saying?

5 Stars

“I give them hard problems with legacy technology and they can solve it, when a lot of others can’t. I have a lot more confidence now in my IT support and have to worry about it less.”

CEO of an Engineering Firm

5 Stars

“As CEO the more I can get out of IT, the better it is for me and the company. Nexus makes that possible.”

CEO of an Engineering Firm

5 Stars

“Nexus took the time to understand our needs and provided IT solutions that have improved efficiency, provided a safer environment and improved productivity – all within budget. We are now receiving more support, & our dollar is going farther. We have IT partners we can trust & rely on! This is game changing for my business.”

COO of a Commercial Real Estate Company

5 Stars

“We have limited resources – so anything we can do to streamline operations benefits our bottom line directly. Before Nexus, IT was a real struggle and extremely time intensive. Since we started working with Nexus, that has changed dramatically. Nexus staff has taken the time to understand our business and users needs.”

COO of a Commercial Real Estate Company

5 Stars

“We initiated our partnership with Nexus when looking for a provider to help us design our new 100,000 sf pharmaceutical manufacturing facility. This task required not just a conceptual design for today’s needs, but also for our future needs. Nexus created an infrastructure that gives us the ability to grow into our space without worry.”

Founder/Executive Chairman & CSO of a Pharmaceutical Company

5 Stars

“As a pharmaceutical manufacturer, it is critical that we comply with regulations set forth by the FDA and other local, national and international governing bodies. Nexus understands this, has underlying knowledge of quality and compliance requirements and works with us closely to ensure those standards are met. Their support in this area is vital to our business and provides confidence that we’re delivering safe and effective products to our customers.”

Founder/Executive Chairman & CSO of a Pharmaceutical Company

5 Stars

“Nexus’ customer service is consistent and reliable. There are many providers that can design, but not all follow through when the design is completed. With Nexus, we have not seen the service level decline at all. We know we can count on our partners at Nexus and they are a pleasure to work with – simple as that!”

Founder/Executive Chairman & CSO of a Pharmaceutical Company

FAQs

Nexus provides services that are current and necessary for your business and its immediate needs. We do our research to ensure the right combination of technology to meet modern business challenges and threats and those we see on the horizon. We constantly monitor and evolve our services portfolio to stay ahead of the market and relevant in the industries we serve.

Yes. A hybrid workforce has unique challenges that traditional MSPs can’t always solve. However, with our MSP deployment approach we can: enable the benefits of next gen office security and monitor performance to mitigate risk with centralized management to avoid issues in the future. We can assess the state of your workforce today and what you expect for the future, examining your existing technology and providing options for how to build on that and/or create a new solution.

It is typical to encounter malware incidents, long wait times and outages with traditional MSPs. At Nexus, we have short hold times and we properly staff with experienced individuals who can address issues effectively the first time. Our network stack follows a security framework to help you maintain  compliance. Nexus takes a proactive approach to Managed Services, assessing and fixing problems upfront, so we prevent future issues and get out of the constant break/fix cycle.

Yes, we have a dedicated team of experienced engineers based in the U.S.

Get a Managed Services gameplan!

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