What is the Nexus Experience?

We created the kind of company we couldn’t find anywhere else, focusing on customer advocacy and real support that doesn’t disrupt your business. Below are key figures and stats of “typical managed services” versus our Nexus service – so you can see what makes us truly different.

See what separates us from the rest.

Individual Employee Experience

Individual Employee Experience

Time to Order & Install a New Secure Network

Time to Order & Install a New Secure Network

Average Time Spent on Each Ticket Submission

Average Resolution Time

Use Cases

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Overall Customer Satisfaction Rating

Overall Customer Satisfaction Rating

Individual Employee Experience

Individual Employee Experience

Working with us means always getting experienced engineers and support personnel that understand how to prevent and solve issues.

Individual Employee Experience
Average Time Spent on Each Ticket Submission

Average Resolution Time

Because we have experienced teams responding to the first call, we resolve issues quickly.

Average Resolution Time
Overall Customer Satisfaction Rating

Overall Customer Satisfaction Rating

We believe service in IT is important and we want to eliminate frustration and downtime. Our 5-star satisfaction rating is a source of great pride for our staff.

Overall Customer Satisfaction Rating
Time to Order & Install a New Secure Network

Time to Order & Install a New Secure Network

We understand the National Institute of Standards and Technology (NIST) cybersecurity framework and we ensure your network meets these security standards from day one.

Time to Order & Install a New Secure Network

How can we help you?

Solving IT challenges is what we do. See how we have positively impacted organizations across North Carolina.

See what our clients are saying.